Do you know your current Net Promotor Score (NPS)? Do you know that leading firms change ordinary customers into promoters that drive profitable growth? While the NPS seems simple enough – most organizations don’t! Most companies are still using ineffective customer satisfaction surveys to provide critical customer feedback. The question is a simple one…..Would you recommend your company to a friend? As a CEO, search NPS allows you to measure customer relationships continuously. Our CED What Counts List and NPS Score provides insight into what is important in creating sustainable growth and generating good profits.