As I entered the Michel Tires Plus store, I was warmly greeted by Tom the sales associates. After a few minutes, Tom informed me that I needed four new tires. Of course all I could think of was that this was going to be an unexpected expensive purchase. Tom was both very informative about tire options and price , making it easy to make a decision. However, I felt compelled to call the Toyota dealership to compare prices.
The Tires Plus prices were very competitive and I move forward with the purchase. During the tire discussion, Tom suggested that I use the Tires Plus credit card which would defer the pain a bit. During my wait, I was surprised that the waiting room and bathroom were newly updated and clean, making it easy to do my work while I waited. Tom knew I was on a tight schedule and he kept me very informed on the service progress, which was completed in 30 minutes. At the end of the sale, Tom informed me that one of my hubcabs was off and that he actually had one that fit my vehicle. His attention to details and and the hubcap surprise made for a easy and simple tire purchase.